First-Time Sign-In Windows Autopilot Joined Computer

First-Time Sign-In Windows Autopilot Joined Computer

Step 1: Power On the Laptop

  1. Press the Power button on your laptop. (make sure the laptop is plugged into power)
  2. Wait for the Welcome screen to appear.
This may take a few minutes if the device is starting for the first time.

Step 2: Select Your Region & Keyboard

  1. Choose United States (or your local region).
  2. Select your keyboard layout.
Skip adding a second keyboard layout unless you need one.

Step 3: Connect to Wi-Fi

  1. Select your Wi-Fi network: TheBlackhawkGroup.
  2. Enter the Wi-Fi password and click Connect.
  A stable internet connection is required to complete setup.

Step 4: Sign In with Your Work Account

  1. When prompted, enter your work email address
    (example: yourname@blackhawk.aero)
  2. Click Next.
  3. Enter your work account password.
  4. Complete Multi-Factor Authentication (MFA) if prompted.
 This is your company account, not a personal Microsoft account.

Step 5: Device Is Being Set Up (Autopilot)

After you sign in, Windows will automatically configure your laptop.

You may see messages such as:

  • Setting up your device
  • Installing apps
  • Applying security policies
This can take 20–30 minutes.

Please do not turn off the laptop during this time.

Important Note: If It gets stuck or gives an error message during the app install process, please click the “Continue Anyway” button at the bottom right of the screen.

Step 6: Automatic Restarts

  • Your laptop may restart one or more times.
  • This is normal during setup.
  • Simply let the process continue.

Step 7: Setup Completion

When setup is complete:

  • You will be logged into Windows
  • Company applications will continue installing in the background
  • You may begin using your laptop
Some apps may take additional time to finish installing after you’ve gotten completely signed in.

Need Help?

If you experience issues during setup:

  • Laptop stuck on setup screen
  • Sign-in problems
  • Error messages

Submit a support ticket to support@blackhawkgroup.aero .

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